The learning and development revolution
It’s training Jim, but not as we know it.
Everyone knows the importance of skills development in the workplace. Developing our people is crucial for engagement, maintaining motivation and creating a culture of positivity, reciprocity and service. Happy people make for happy customers, both internally and externally.
Sadly, much of the training on offer, specifically face to face soft skills, is still stuck in the 20th Century.
Teams and individuals are invited to attend a workshop, often for a day or even longer, and engage in face to face delivery focused on the topic title.
To be honest, they can be lots of fun! It provides an opportunity to get together, away from the working environment, to learn and share experience. And with a plethora of engaging and interactive ‘training tools’ they can be a great day out. Delivered brilliantly, a great workshop can also provide the learner with additional tools, space for thinking and some great takeaways to try out when they get back to work.
Increasingly though, we are finding less and less time available to fit the full day of learning in.
We live in a world of instant gratification, increased mobility and immediate digital access to the rest of the world.
In 2025, 75% of the global workforce will be made up of the millennial generation. Those people, born between 1980 and 1999, are joining the world of work and will gradually take over.
It’s been hugely discussed recently that this group do things differently. They have very different expectations about jobs and money to their predecessors, the Generation X and Baby Boomers.
They are passionate, energetic and altruistic.
They have high expectations of company culture and don’t plan on hanging around if that culture doesn’t fit with their values and beliefs.
The millennials have come of age in a social media world of Facebook, Snapchat, Instagram and WhatsApp.
They are digitally connected (constantly) and expect results instantly (we’ll be checking how many ‘likes’ this blog gets later).
According to Bersin by Deloitte, the modern learner
- Unlocks their smartphone 9 times every hour
- Is impatient. Most won’t watch a video for longer than 4 minutes
- Is distracted with millions of websites and apps at their fingertips.
Their findings also state that only 38% say that they have opportunities for learning at their workplace. Yet over 70% access internet search engines to find out what they need to do their job.
Most learners believe that they have only 1% of their working week available for learning and development. So, sending them on a workplace development course for a half or full day can flip a preferred outcome of creating engagement and developing skills, into a stressful activity that disengages your people and has a negative impact.
But learning and development is worthwhile and has tremendous benefits.
In fact, 87% of the millennial workforce say that ongoing development is very important to them in their role.
So, to stay ahead of the game, we must revolutionise the way that we provide training.
One of our clients recently approached us with this very problem.
They wanted a Leadership development programme to fit every Leader in their business; from aspiring, new or established Leaders to the very experienced and most senior Leaders in the business. But they would prefer not to have workshops.
We got to know their business and culture really well. We worked to ensure that for every Leader the programme would be bespoke, yet broad enough to encompass all experience levels
Their investment had to be flexible, mobile, engaging and fit for purpose. And we wanted to make it fun, engaging and future proof too!
So we designed something completely new and different for them.
With well over 100 pieces of learning material written specifically for their needs we presented their programme on their own standalone website. No longer do they need to employ an external search engine for the quick answers; they have their own website and can be confident that the answers will fit the business perfectly.
It’s accessible on their mobile phone too, and instead of reading the material or watching the many videos and animations available, they can also listen to the podcast version.
Nothing takes longer than 5 minutes.
Of course, they can use the recommendations, exercises and tools to spend longer on their development, but instead of waiting until they return from a course, they can apply it directly in the workplace as they access the learning on their notepad, phone or laptop.
The future of learning and development is here. When will you join the revolution?
If you would like to find out more about how we can revolutionise your people development please get in touch.